About
James Okafor oversees day-to-day operations, project management, and service delivery across all EBCI departments. His operational leadership ensures that client projects are delivered on time, within budget, and to the highest quality standards. His engineering background brings systematic thinking to every process. James started his career at Toyota Manufacturing in Japan, where he implemented lean production systems that reduced waste by 40%. He later joined DHL Logistics as Regional Operations Director for APAC, managing supply chain operations across 15 countries.
Education
- MBA in Operations Management, INSEAD (France)
- MSc in Industrial Engineering, Georgia Institute of Technology
- BEng in Mechanical Engineering, University of Lagos (Nigeria)
Certifications
- PMP (Project Management Professional)
- Lean Six Sigma Master Black Belt
- PRINCE2 Practitioner
- Certified Supply Chain Professional (CSCP)
Key Projects
- Managed delivery of 200+ client relocation projects
- Implemented Agile project management across all departments
- Reduced operational costs by 35% through process optimization
- Built client satisfaction program achieving 94% NPS score